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Job Title Customer Support Advisor
Company Profile:
Job Description:

Recruitment Solutions are working with a multi award winning company with a reputation for providing excellent customer service, seeking a Customer Support Advisor to join their busy Thame based team.

This role primarily involves taking incoming calls from customers and assisting in an appropriate manner.

As a Customer Support Advisor you will act as the first point of contact for all enquiries, checking and responding to emails in a timely and efficient manner, assisting with administration tasks using the bespoke computer system; this will involve some data entry and report preparation at a basic level.

This role would suit a self-motivated and disciplined individual who can reliably work unsupervised to deadlines. You should cope well under pressure and be able to maintain attention to detail, with a high level of professionalism and a can-do attitude.

Skills required

  • GCSEs in Maths and English with a Grade C or above.
  • Experience working in service, retail and hospitality.
  • A desire to progress your career in a fast-paced customer service call centre environment.
  • You should have excellent written and verbal communication skills with an outstanding telephone manner.

Additional information

This is a full-time role of 38.5 hours a week with varying shift patterns.

23 days holiday per year

Employee Assistance programme

Positive and caring culture

There is also weekend and Bank Holiday shifts available for candidates who want to earn overtime or time off in lieu.

Competitive benefits package available.

Job Type: Full-time

Salary: £19,500.00 /year

Location: Thame Oxfordshire
Salary: £19,500 - £19,500 Per Year