Do you enjoy customer liaison, have you got strong communication skills?

If so, we have an exciting opportunity for an experienced Customer Service Adviser to join our clients contact centre team based in Thame, Oxfordshire

They offer a great package that includes a salary of £19,000, an amazing employee benefit package and real opportunities for progression.

(Any interest in or experience of working in the automotive industry helpful but not essential)

What will I be doing?
In this role you will be providing excellent customer service by responding to enquiries through a variety of communication channels including emails, telephone calls and live chats ensuring that every customer gets all of the information they require in a timely and professional manner.

Whilst there will be expectations on how many calls you answer and the quality of the information you are giving customers, these are easily achievable for the team if you enjoy being busy and pride yourself on doing a great job.

We would love to speak with people who:

• Have experience of working in a fast-based customer focused environment
• Have outstanding communication skills, both verbally and written
• Are confident in dealing calmly and professionally with challenging calls
• Have a passion for exceptional customer service
• Have strong administrative skills with a keen eye for detail
•Have a professional outlook, self-confident with a ‘can do’ attitude
• Are a strong team player with working knowledge of excel and Microsoft word

What’s in it for me?
• Salary: £19,000
• 22 Days holiday +bank holidays (increasing 1 Day a year capped at 31)
• 37.5 hours per week hours to be worked on a rota basis Monday -Sunday 8.30am-10pm (5 days a week)
• Sports and Social club
• On site restaurant
• Option to buy and sell holiday after qualifying period
• Discounts for selected local gyms and pubs
• Free on-site parking

PLEASE CHECK THAT THE SALARY AND LOCATION ARE SUITABLE FOR YOU BEFORE YOU APPLY FOR THIS ROLE !

Job Types: Full-time, Permanent

Salary: £19,000.00 /year