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Job Title Service Co-ordinator (RSray1)
Company Profile:
Job Description:

 Service Coordinator £25K to £28K plus Bonus.

Our client based in Haddenham is seeking a Service Co-ordinator for their distribution and manufacturing company.

You will be an efficient link between external service, technical and sales departments and coordinate the day to day business needs of these departments.

We are looking for a friendly, outgoing professional who may or may not have experience of working with manufacturing, processing and production machinery. A high level of customer engagement and satisfaction is critical to this role, so previous service experience is essential.

As a Service Co-ordinator your role will include:

  • Delivering customer service support for maintenance visits and repair jobs;
  • Arranging shipping quotes and booking shipments;
  • Raising all necessary paperwork required to manage the process.

The successful Service Coordinator will be the first point of contact and will have:

  • GCSEs or equivalent;
  • Great organisational skills with excellent previous customer Service Administrator or Service Coordinator experience;
  • Excellent communication skills, both written and verbal;
  • A calm and friendly approach, and able to resolve customer queries with confidence;
  • A confident telephone manner with the ability to build successful relationships;
  • Good administration and IT skills, especially proficient in MS Office suites;
  • Excellent accuracy and attention to detail;
  • Ideally a background dealing with and scheduling field-based engineers;
  • Proactive with the ability to act on your own initiative, whilst being a positive team member with a flexible approach;
  • A quick learner with a positive, 'can do’ attitude.

Salary £25K - £28K plus bonus and benefits eligibility.

Working Hours: Monday to Thursday 8.30am to 5.30pm (1 hour lunch) and Friday 8.30am to 5pm (45 minutes lunch). Flexible options available at discretion. Excellent Benefits including Pension scheme, company bonus scheme, 25 days holiday, Death in Service, Private Medical cover, dress down Friday, Summer and Christmas parties, case of wine at Christmas, free healthy snacks, outdoor seating.

Service Coordinator Service Co-ordinator

Location: Thame Oxfordshire
Salary: £25,000 - £28,000 Per Year