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Software Trainer
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£25000.00 - £25000.00
Software Trainer - Starting Basic Salary of £25,000 - ...


Estimator

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Our Thame client is a successful and growing manufacturing c...


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Oxfordshire
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Telesales / Lead Generator (RSnispm1)
Oxfordshire
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We have an exciting new opportunity for an experienced Lead ...


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Oxfordshire
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Software Trainer
Oxfordshire
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Software Trainer - Starting Basic Salary of £25,000 - ...


Team Leader (RSray2)
Oxfordshire
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Sales Executive
Oxfordshire
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Workshop Engineer
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 WORK SHOP ENGINEER - Buckinghamshire Salary circa &pou...


Business Development Executive / Lead Generator

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 We have an exciting new opportunity for an experienced...


Bookkeeper / Administrator (RSbem2)
Oxfordshire
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 Our client is looking for an organised, self-motivated...


Operations Support Assistant (RSraq1)
Oxfordshire
£18000.00 - £22000.00
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Service Co-ordinator (RSray1)
Oxfordshire
£25000.00 - £28000.00
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Sales Administrator

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Sales / Parts Administrator - £19,500 pa - Thame, Oxfo...


Customer Service / Telemarketing (RSly1)
Oxfordshire
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 The company - Our clients company facilitates ref...


Head Of Operations (RSray3)
Oxfordshire
£70000.00 - £80000.00
 Head of Operations based in Oxfordshire Previous expe...


Office Administrator (RSde1)
Oxfordshire
£19000.00 - £22000.00
 Job Description OFFICE ADMINISTRATOR (I year contract...


Parts Administrator
Oxfordshire
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Estimator
Oxfordshire
£25000.00 - £30000.00
 Experienced Estimator -- Thame based -- £25,000 ...


Team Leader Assistant
Oxfordshire
£19500.00 - £19500.00
 Salary - £19,500 plus benefits Hours -&nbs...


Customer Service (RSiapm9)
Oxfordshire
£17000.00 - £17000.00
 This part time role will fit in with school hours and ...


Trainer

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Application Trainer - £25,000 plus £5,100 per ye...


Administrator ( RSnipm1)
Oxfordshire
£17000.00 - £19040.00
We are looking for Administrators who would enjoy ...


Customer Service (RSprpm1)
Oxfordshire
£17500.00 - £17500.00
 We have an exciting new opportunity to join our client...


Quality Executive (RSiapm9)

£24000.00 - £26000.00
 Our client is looking for Senior Quality Executiv...


Customer Service Executive
Oxfordshire
£19000.00 - £19500.00
Our client has a fantastic opportunity for an experienced Ou...


Team Manager (RSnispm2)
Oxfordshire
£26000.00 - £28000.00
 Salary up to £28,000 plus benefits, Thame compan...


Customer Service Team Leader (RSnipm2)
Oxfordshire
£26000.00 - £28000.00
 Salary up to £28,000 plus benefits, Thame compan...


Customer Service Advisor
Oxfordshire
£19000.00 - £19000.00
 Do you enjoy customer liaison, have you got strong com...


Business Development Engineer
Oxfordshire
£30000.00 - £30000.00
 Business Development Engineer. Salary £30K plus ...


Head Of Operations
Oxfordshire
£70000.00 - £90000.00
 Head of Operations based in Oxfordshire Previous expe...


Job Title Customer Service Team Leader (RSnipm2)
Company Profile:
Job Description:

 Salary up to £28,000 plus benefits, Thame company, parking available, also on direct bus route from Aylesbury and Oxford.

Do you enjoy working in a fast paced environment, do you have experience in a business to business development or sales role, are you proactive, can you motivate a successful team?

An exciting opportunity has become available for an experienced Team Leader to join one of the UK's leading Field Sales Agency. Working for an internationally recognised Automotive Brand, within a busy, dynamic and ever-changing contact centre environment.

As a Team Leader it will be your responsibility to lead, coach and guide your team, ensuring that deadlines and targets as you push all team members to achieve their maximum potential. Working closely with clients to support prospecting, telephone based account management and front line administration support.

Responsibilities include:

  • Creating and managing monthly, weekly and daily targets for the team and individuals
  • Implementing performance management programmes as required
  • Managing the teams daily performance - ensuring that targets are met, identifying skill gaps and making sure that the team deliver and exceed the client's high service standards
  • Utilising own experience to guide the team through busy periods, always giving guidance and support in order to maximise performance and efficiency
  • Identifying ways in which processes can be improved and developed at all times
  • Providing administrative support which comes with the high volume workload, utilising strong computer and Excel skills

About You:

  • Previous experience in a Business to Business sales environment
  • Excellent communication skills and customer service at all times
  • Experience in a previous Team Leader position or in managing a team environment
  • Ability to manage a busy workload and offer full support to others simultaneously
  • Target focused and results driven
  • A keen eye for detail, with excellent computer and administration skills
  • Experience in team training and managing team performance against set targets
  • Ability to deal with challenging situations in a calm and professional manner

The Package:

  • Salary up to £28,000 p/a (Dependant on experience)
  • 37.5 hours p/w | Mon - Fri, 9am - 5.30pm
  • 26 Days Paid Holiday, Plus Bank Holidays
  • Excellent Employee Benefits Package (including an option to buy additional holiday, discounted social events, discounted gym membership, free on-site parking)
Location: Thame Oxfordshire
Salary: £26,000 - £28,000 Per Year