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Repair Centre Technician (RSngel2)
Buckinghamshire
£17000.00 - £20000.00
Our clients Logistics/Repair Centre is located near Thame an...


Executive Assistant To CEO / RScla2
Oxfordshire
£45000.00 - £55000.00
 Executive Assistant to CEO £45,000 - £55,0...


Bookkeeper (RScla4)

£20000.00 - £24000.00
 This is a part time bookkeeping role with some adminis...


Customer Service Advisor
Oxfordshire
£17000.00 - £17000.00
 We’re currently recruiting Customer Service...


Customer Service Advisor (RSpmdig2)
Oxfordshire
£18000.00 - £18500.00
 We are looking to recruit a Customer Service Adviser t...


Customer service adviser
Oxfordshire
£16500.00 - £16500.00
 We are looking for a customer service advisors who wan...


Production Assistant (RStlab1)
Buckinghamshire
£8.50 - £8.50
This is an on going temporary position for a candidate who e...


Customer Service Advisor
Oxfordshire
£17000.00 - £18000.00
 Customer Care Advisor - full training will be given fo...


Customer Service
Oxfordshire
£19000.00 - £19500.00
 We are recruiting for Customer Service Executives to j...


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Oxfordshire
£20000.00 - £20000.00
We have an exciting new opportunity for an experienced Lead ...


Customer Service (RSiapm9)
Oxfordshire
£17000.00 - £17000.00
 This part time role will fit in with school hours and ...


Production Administrator (RSswf1)
Oxfordshire
£19000.00 - £20000.00
 Exciting opportunity to work for a very successful com...


Accounts Administrator

£20000.00 - £25000.00
 Our client who is based just outside Thame is looking ...


Administrator ( RSnipm1)
Oxfordshire
£17000.00 - £19040.00
We are looking for Administrators who would enjoy ...


Customer Service Executive
Oxfordshire
£19000.00 - £19500.00
 This is a fantastic opportunity involving customer ser...


Warehouse Assistant Temporary
Oxfordshire
£8.00 - £8.00
Our Thame based client is looking for a warehouse assistant ...


Customer Service Advisor / Customer Service Assistant (RScpka1)
Oxfordshire
£17500.00 - £18500.00
 Customer Service Advisor / Customer Service Assistant ...


Customer Service Executive (RSun2)
Buckinghamshire
£32000.00 - £40000.00
 Exciting Opportunity for an experienced Customer Servi...


Customer Service Team Leader (RSnipm2)
Oxfordshire
£26000.00 - £28000.00
 Salary up to £28,000 plus benefits, Thame compan...


Customer Service Executive
Buckinghamshire
£32000.00 - £40000.00
 Exciting Opportunity for an experienced Customer Servi...


Gas Service Engineer (RSch1)
Buckinghamshire
£16.00 - £18.00
Our client who is based in Oxfordshire, is looking for a qua...


CAD Technician

£20000.00 - £25000.00
 Our Thame based client is looking for an experienced&n...


Business Development Assistant PT
Oxfordshire
£10.00 - £11.00
This is a part time temporary role for 3-4 weeks, school hou...


Office Manager (RSwlf07)

£25000.00 - £30000.00
 Office Manager, Thame based, salary up to £30,00...


Customer Service Executive (RSpmdig)
Oxfordshire
£18000.00 - £18500.00
 We are looking for an experienced customer service exe...


Sales Office Administrator (RSwhl5)

£18000.00 - £22000.00
 Sales Office Administrator - Thame - 18K to 22K Our T...


Temporary Waiting & Bar Staff

£8.00 - £9.00
We are looking for temporary waiting / bar staff, preferably...


Data Analyst
Oxfordshire
£25000.00 - £27000.00
 We are looking for a Data Analyst..... If data is you...


Part Time Administrator (RStx2)
Buckinghamshire
£12.20 - £12.20
This is a temporary 6 month contract working for 3 days/week...


Office Junior (RSuni2)
Oxfordshire
£17000.00 - £20000.00
 Salary £17,000 - 20,000 plus bonus, plus benefit...


Bookkeeper / Administrator (RSbem2)
Oxfordshire
£20000.00 - £25000.00
 Our client is looking for an organised, self-motivated...


Operations Support Assistant (RSraq1)
Oxfordshire
£18000.00 - £22000.00
 Operations Support Assistant - Competitive salary - Th...


Estimator

£25000.00 - £25000.00
Our Thame client is a successful and growing manufacturing c...


Assistant Administrator (RSuni8)
Buckinghamshire
£18000.00 - £21000.00
 Assistant Administrator £18,000 - £21,000 ...


Customer Service / Telemarketing (RSly1)
Oxfordshire
£20000.00 - £21000.00
 The company - Our clients company facilitates ref...


Sales Office Administrator (RSwhl4)
Oxfordshire
£20000.00 - £25000.00
 Our Client Thame based client is looking for an experi...


Administrator (RSbe02)
Oxfordshire
£18000.00 - £20000.00
 Administration Assistant based near Thame £18,00...


Job Title Customer Service Advisor (RSpmdig2)
Company Profile:
Job Description:

 We are looking to recruit a Customer Service Adviser to join one of our clients contact centre teams based in Thame. Ideally you will have had previous customer service experience and enjoy helping customers. Any front line help desk experience would be useful, salary £18-18,500 pa


You will be working for one of the worlds leading premium drinks business who have a collection of internationally recognised products which spans across spirits wine and beer . Your role will be to support landlords, their suppliers and field engineers.

The Role:

You will be liaising with licensees making sure that their equipment is ready to pour. If there are any problems you will be trained to help the customer identify and fix them , if the problem is more complex you will schedule a colleague to follow up the query within a set time.

You will update and maintain the In-house database with the relevant information about the call and check that other key data fields are correct and conduct other administrative tasks as directed by your line manager.


As a Customer Service Advisor you will be required to build strong relationships with regional field colleagues and this will help develop an understanding of regional strategy and activities. You will also have the opportunity to pursue sales across Diageo’s GB portfolio when relevant.

You would enjoy this role if you:

•Have experience in a customer service/sales environment
•Have experience of working in the licensed publican trade - desirable but not essential
•Have the ability to prioritise workload within a fast moving environment
•Highly articulate with excellent interpersonal skills with internal and external customers alike
•Have the ability to find innovative, logical solutions to challenges as they arise
•Have attention to detail in order to maintain accurate records and information updating the database
•GCSE English & Maths helpful
•Proven team player

For the successful Customer Service Advisor candidate we will reward you with:

•Salary: £18,000 which will then increase to £18,500 after successful completion of on the job skills training
•22 Days holiday +bank holidays (increasing 1 Day a year capped at 31) 
•Monday - Friday with shifts between 8am - 6pm on a rota basis. Also working 1 in 4 Weekends (with time off in Lieu during the week)
•37.5 hours per week
•Optional company incentives 
•Free onsite parking
•Onsite Canteen

RSpmdig2

Location: Thame Oxfordshire
Salary: £18,000 - £18,500 Per Year  
Job Title Location Select
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