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Customer Service Executive
Oxfordshire
£19000.00 - £19500.00
 This is a fantastic opportunity involving customer ser...


Administrator
Oxfordshire
£20000.00 - £23000.00
 Looking for a new role or change of career? We are loo...


Sales order processor
Oxfordshire
£23000.00 - £25000.00
 This is a part time temporary position of 3 -4 days pe...


Trainee estimator
Oxfordshire
£18.00 - £23.00
Our client is one of the largest suppliers of printed circui...


Sales administrator
Oxfordshire
£25000.00 - £28000.00
This is predominantly an office role, to manage the material...


Warehouse operative
Oxfordshire
£21500.00 - £21500.00
 This is an exciting opportunity and a good time to joi...


Customer Service Advisor
Oxfordshire
£17000.00 - £17000.00
 We’re currently recruiting Customer Service...


Contact center trainer
Oxfordshire
£28000.00 - £30000.00
 We are currently recruiting for a contact center&...


Trainee Administrator
Oxfordshire
£18000.00 - £22000.00
 This role could have an immediate start! Any office e...


Lead generator
Oxfordshire
£21000.00 - £21000.00
 Are you passionate about Cars and have experience in g...


Book Keeper
Oxfordshire
£12.00 - £25.00
Are you a bookkeeper/accountant looking for completely flexi...


Operations Executive
Oxfordshire
£20000.00 - £23000.00
 Looking for a new role or change of career? We are loo...


Office Administrator
Oxfordshire
£21000.00 - £23000.00
 OFFICE ADMINISTRATOR (Order Processing) Exciting oppo...


Account executive
Oxfordshire
£20000.00 - £23000.00
 Our client has an exciting opportunity for a candidate...


Customer Service Advisor
Oxfordshire
£17000.00 - £18000.00
 Customer Care Advisor - full training will be given fo...


Customer service administrator
Oxfordshire
£16500.00 - £16500.00
 This is a duel full time permanent role which will use...


Customer Service Adviser
Oxfordshire
£18000.00 - £18500.00
 We are looking to recruit a Customer Service Adviser t...


Costing Engineer
Oxfordshire
£21000.00 - £22000.00
 Our client is one of the largest suppliers of printed ...


Administrator
Buckinghamshire
£20000.00 - £22000.00
Our client who is based in Haddenham is looking for an ...


Internal sales
Oxfordshire
£21000.00 - £22000.00
 Exciting time to be joining an award winning and devel...


Estimator
Oxfordshire
£21000.00 - £22000.00
Our client is one of the largest suppliers of printed circui...


Trainer
Oxfordshire
£28000.00 - £30000.00
 Excellent opportunity for an experienced internal trai...


Office administration
Buckinghamshire
£20000.00 - £21000.00
 Our award winning client in Haddenham near Thame is lo...


Internal sales
Buckinghamshire
£23000.00 - £25000.00
Due to continued expansion our clients are now looking for a...


Customer service
Oxfordshire
£16500.00 - £16500.00
 We are looking for a customer service advisors who wan...


Data Analyst
Oxfordshire
£25000.00 - £27000.00
 We are looking for a Data Analyst..... If data is you...


Customer service
Oxfordshire
£16500.00 - £16500.00
 Do you have any customer service experience either fac...


Sales Administrator
Buckinghamshire
£12.00 - £12.20
 Three month temporary role for a company based in Long...


Sales Administrator
Oxfordshire
£20000.00 - £23000.00
 This is a temp to perm role and carries a permanent sa...


Marketing executive
Oxfordshire
£28000.00 - £30000.00
 Not your everyday job! Rare opportunity to join our cl...


Customer service adviser
Oxfordshire
£16500.00 - £16500.00
 We are looking for a customer service advisors who wan...


Accounts Administrator
Oxfordshire
£22.00 - £22.00
 This role could have an immediate start! . The compan...


Data & Insight Analyst
Oxfordshire
£28000.00 - £30000.00
 Data & Insight Analyst required to join an aw...


CAD Technician
Oxfordshire
£20000.00 - £23000.00
 CAD Technician, might suit candidates with some CAD ex...


Customer Service Advisor
Oxfordshire
£17000.00 - £17000.00
 We’re currently recruiting Customer Service Advi...


Administrator
Buckinghamshire
£22000.00 - £25000.00
 Training Administrator, would suit cand...


Recruitment Resourcer
Oxfordshire
£10.00 - £10.00
 Do you have strong communication skills? Are you confi...


Office Junior
Oxfordshire
£17000.00 - £20000.00
 Office Junior Exciting opportunity for a full ti...


Job Title Data & Insight Analyst
Company Profile:
Job Description:

 Data & Insight Analyst required to join an award winning business - Permanent role - Monday to Friday 9am to 5.30pm - £28,000-30,000 pa

The role:

You can be part of an exciting team based here in Thame!

You will work collaboratively with the Contact Centre, Field Marketing Teams, CSM and our Client and will be the primary support function ensuring that high quality reporting, trend analysis and insight is provided OTIFNE; this will contribute towards operational solutions that meet the Client’s needs and objectives.

The Data & Insight Analyst needs to develop a clear understanding of Client requirements, together with detailed knowledge of both client and CPM operational capabilities and systems. A key requirement is a keen attention to detail with the aptitude to work with multiple data sources to provide reports and insight to our client.

The role holder will provide proactive operational solutions / changes / enhancements / efficiencies that support the Client’s and CPM’s objectives through a depth of understanding of the brand; be an ambassador of knowledge; and to act as an escalation point internally for Team Managers on a day to day basis.

Requirements:

  • Have experience of working in a dynamic environment where there is a balance between client and internal delivery.
  • Have flexibility and adaptability when working on internal or client related reporting projects often within short deadlines.
  • Be willing to learn new skills and to adapt to new and changing technologies.
  • Excellent analytical skills sufficient to analyse and manipulate data in order to make accurate and consistent interpretations.
  • General knowledge of computerised data management systems and experience with word processing, spreadsheet, database, statistical, and presentation software as well as other text, communications and relational database software.
  • Computer literate with an advanced knowledge of Microsoft Excel formulae and functions.
  • Working knowledge of creating and delivering reports from raw data sources.
  • Excellent data visualisation skills (e.g. creating charts, graphs and dashboard style reports).
  • Ability to automate reporting tasks (e.g. write Visual Basic code or SQL commands) desirable.
  • Demonstrated creative problem-solving skills.
  • Willing to learn new skills and to adapt to new and changing technologies and environments.
  • Knowledge of Salesforce would be advantageous
Location: Thame Oxfordshire
Salary: £28,000 - £30,000 Per Year  
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Operations Executive  
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Contact center trainer  
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