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Trainee estimator
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£18.00 - £23.00
Our client is one of the largest suppliers of printed circui...


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Estimator
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£21000.00 - £22000.00
Our client is one of the largest suppliers of printed circui...


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Customer Service Advisor
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Job Title Estimator
Company Profile:

 Manofactoring 

Job Description:

Our client is one of the largest suppliers of printed circuit boards in Europe and due to continued success, they are looking to expand their quotations team with an additional Estimator / Costing Engineer.

The successful applicant will benefit from ongoing training and development working alongside their established team.

Experience is not essential.

Responsibilities

  • Timely and accurate communications with customers, peers and suppliers to meet service level expectations
  • Ability to read and interpret Gerber (manufacturing data) and accurately quote for printed circuits based on customer criteria
  • Submit manufacturing data when required for PO,
  • Respond to EQ queries from suppliers in a timely manner to avoid production delay. Refer to customer where necessary with the unresolved queries and time manage accordingly
  • Support the Quality Engineer to chase / approve stepped data from suppliers, either through the step data / approval chase system or via email to supplier requestingdata

Planning and organising

  • Time management is a pivotal element of this role. You will be required to meet stringent turnaround times for customer quotations as well as managing expectations from suppliers
  • You will develop key relationships with customers and suppliers to drive growth through the business

Problem solving

  • You will be required to liaise with customers to obtain clarity on the information they have supplied to ensure we are quoting to exacting requirements.
  • The job holder will need to assess and prioritise workload throughout the day to maximize quote to order conversions as well as new business development
  • Liaising with off shore suppliers and other stakeholders to drive faster responses on time critical quotations

Knowledge and skills required

  • Numeracy skills to GCSE grade B or higher helpful
  • Good written English
  • Computer literate
  • Excellent communication skills
  • Team player
  • Ability to follow process and written instruction
  • Intermediate office skills for Word, Excel,Outlook
  • Knowledge of Microsoft ACCESS would be advantageous but not essential
  • Exceptional telephone manner
  • A strong eye for detail
  • A passion for customer service
  • A can do attitude with a desire to succeed

BenefitsSalary: £21,000 rising to £22,000 after 6 months probationary period

  • BonusScheme: £150 per month if targets are met, after probationary period
  • Holidays: 20 days increasing by 1 day per year to 25days
  • Company Pension Scheme
  • Free parking
  • Full TrainingAndDevelopment
  • WorkingHours: Mon-Fri 08:30am to 5 pm (1 HourLunch)

 

 

Location: Thame Oxfordshire
Salary: £21,000 - £22,000 Per Year  
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